Privacy Policy

Privacy Policy for misitunaturalbraids.com

Last Updated: 21st of May 2024

Introduction

Misitu Braids (“we,” “us,” or “our”) operates the website MisituNaturalBraids.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website and purchase our products. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR).

Data Controller

Misitu Braids Email: misitubraids@gmail.com

Data Collection

We collect the following types of personal data:

  1. Personal Identification Information:
    • Name
    • Email address
    • Phone number
    • Shipping and billing address
  2. Financial Information:
    • Payment details (collected through secure payment gateways)
  3. Technical Data:
    • IP address
    • Browser type and version
    • Time zone setting and location
    • Browser plug-in types and versions
    • Operating system and platform
    • Other technology on the devices you use to access the Website
  4. Usage Data:
    • Information about how you use our Website, products, and services
  5. Marketing and Communications Data:
    • Your preferences in receiving marketing from us and your communication preferences

Data Collection Methods

We use different methods to collect data from and about you, including through:

  1. Direct Interactions: You may give us your personal data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
    • Purchase our products
    • Create an account on our Website
    • Subscribe to our newsletter
    • Request marketing to be sent to you
    • Enter a competition, promotion, or survey
    • Give us feedback or contact us
  2. Automated Technologies or Interactions: As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. We use cookies to improve website functionality and offer tailored content. You can manage or disable cookies through your browser settings, but this may affect site functionality. By using our website, you consent to our use of cookies.
  3. Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources as set out below:
    • Technical Data from analytics providers such as Google Analytics.
    • Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.

Data Usage

We use your personal data for the following purposes:

  1. To Process Orders and Deliver Products: Including managing payments, fees, and charges, and collecting and recovering money owed to us.
  2. To Manage Your Relationship with Us: Including notifying you about changes to our terms or privacy policy, asking you to leave a review or take a survey.
  3. To Enable You to Participate in a Prize Draw, Competition, or Complete a Survey.
  4. To Administer and Protect Our Business and This Website: Including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
  5. To Deliver Relevant Website Content and Advertisements to You and Measure or Understand the Effectiveness of the Advertising We Serve to You.
  6. To Use Data Analytics to Improve Our Website, Products/Services, Marketing, Customer Relationships, and Experiences.
  7. To Make Suggestions and Recommendations to You About Goods or Services That May Be of Interest to You.

Data Sharing

We may share your personal data with the following third parties:

  1. Service Providers: External third parties who provide IT and system administration services.
  2. Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  3. Regulators and Other Authorities: Who require reporting of processing activities in certain circumstances.
  4. Payment Processors: External third parties who process payments on our behalf.

Data Security

We are committed to ensuring the security of your personal data. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or disclosure. These measures include:

  1. Encryption: We use encryption to protect sensitive information transmitted online.
  2. Access Controls: We restrict access to personal data to employees, contractors, and agents who need to know that information to process it for us and who are subject to strict contractual confidentiality obligations.
  3. Secure Storage: We store your personal data on secure servers.
  4. Regular Security Audits: We conduct regular security audits and updates to our systems and procedures to ensure ongoing protection.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Users’ Rights

Under the GDPR, you have the following rights regarding your personal data:

  1. Right to Access: You have the right to request access to your personal data and obtain a copy of the information we hold about you.
  2. Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data we hold about you.
  3. Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
  4. Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain conditions.
  5. Right to Data Portability: You have the right to request the transfer of your personal data to another organization or directly to you, under certain conditions.
  6. Right to Object: You have the right to object to our processing of your personal data under certain conditions.
  7. Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

Contact Us

Your privacy is important to us, and we are committed to protecting your personal data. If you have any questions about this Privacy Policy, please contact us at misitubraids@gmail.com. Our mailing address is: P.O BOX 1622 Midlothian, VA 23113.

We appreciate your trust in Misitu Braids and will continue to make every effort to protect your personal information.